Appointments:
Patients are seen by appointment only. Our office hours are Monday through Friday from 8:00 a.m. to 4:30 p.m. with lunch from 12:00 p.m. to 1:00 p.m. If you are a new patient, please arrive at least 15 minutes prior to your scheduled appointment to process your insurance information. Patient information forms are available under the "FORMS" section of this site and should be printed, completed and brought to your appointment. If you are unable to keep your scheduled appointment, please notify our office at least 24 hours in advance. If you fail to do so, this could result in a "no show" charge being billed to you.
Please bring all related x-ray, MRI, and CT films and medication lists with you to your appointment so we may make a complete assessment of your condition. If you were seen at Martha Jefferson Hospital or Martha Jefferson Urgent Care Center, it is not necessary to bring the films with you as we can access them via intranet.
If you have an emergency after hours, please dial 911. If you have a problem of a less serious nature, please call our office at 434-220-3727, obtain our answering service phone number, and they will assist you in locating the physician on call.
Prescription Refills:
Medication refills are handled during office hours. If a refill is needed, call our office with the medication name, dosage, pharmacy name and phone number. NARCOTIC MEDICATIONS ARE NOT REFILLED AFTER HOURS OR ON WEEKENDS.
Fees & Insurance:
There are several options for payment of professional services. We accept Cash, Visa, Mastercard and Discover. We participate with several insurance companies which include but are not limited to: Aetna, Anthem, Medicare, Medicaid (STRAIGHT MEDICAID ONLY), Cigna, Southern Health, Optima Health, VHN, Beechstreet, Chickering, Tricare and select Workmen's Compensation Companies with proper authorization.
Insurances we do not accept are: Aetna HMO, Anthem Healthkeepers and Healthkeepers PLUS, PHCS, Optima Health Medicare Preferred, United Health Care and Optima Health Family Care.
Please contact our office to see if we participate with your insurance company. For plans in which we participate, we will file a claim on your behalf as a courtesy to you. You will be responsible for the co-payment, and/or deductible at your visit as well as any other applicable fees (i.e. bracing, certain casting material, account balances, medical records charge, etc.)
